Terms and Conditions
Important Notice: Making a purchase requires you to accept our terms and conditions of sale, so please fully read the following terms and conditions before committing to purchase any items from our store.
Please refer to our Delivery and Payment pages for full details relating to these subjects. The links to these pages can be found at the foot of our homepage. These include details regarding expected delivery timescales, postage and insurance and also returns and refunds.
Official Research Disclaimer & Terms of Use
Scientific Research Tool: Our ghost hunting devices are sold as technical instrument intended for the purpose of Paranormal Investigation.
No Guaranteed Results: Paranormal research is, by its very nature, an experimental field. While our technology is built to the highest standards of the industry, Infraready cannot and does not guarantee that you will encounter paranormal activity or capture “ghostly” communication. Every location is different, and results will vary based on environmental factors.
For Entertainment Purposes: In accordance with local laws and consumer regulations regarding paranormal equipment, we must state that our devices are sold for research and entertainment purposes only. They should not be used as a substitute for professional, medical, or legal advice.
User Responsibility: The user assumes all responsibility for the interpretation of the data from our devices and the data and words generated by our Word Generator devices. Infraready is not liable for any claims, damages, or occurrences—paranormal or otherwise—resulting from the use of our equipment.
Health and Safety: hh
Privacy Policy and Legal Information
Our Privacy and Cookies Policy can also be located on our homepage.
Our Returns Policy adheres to the Consumer Protection (Distance Selling)
Regulations and Electronic Commerce Regulations (EC Directive).
To conform to EU Anti Spam Laws and GDPR, We ensure that email lists are only of ‘opt-in’ email addresses, and always include an ‘opt-out’. Instruction on all marketing emails. Further details can be found on our ‘About us’ page that is located on our homepage.
While the majority of our product pages highlight specific health and safety risks where a potential hazard may be present, the safe use of our products by any persons after sale is down to the individual making the purchase, as is any equipment supplied on a loan or trial basis. Please contact us if you have any doubts or concerns.
Unless otherwise stated in the product description, to help offer the best price to our customers, all of our Cameras and camcorders are carefully selected refurbishments all of which carry our usual warranty.
Intellectual Property Rights
By making a purchase, you are giving consent that Infraready reserves the right to use any resulting images, audio, movie or written article regarding their products that are shared publicly over the internet or via any other form of media or broadcast.
Pre-Purchase Question
Should you have any further questions or concerns regarding our website or products then please contact us via email in the first instance. Our email address can be found on our homepage.
Disability Act 1995
Disability Discrimination Act 1995 (Now The Equality Act 2010): Printed Copies Of Products Are Available On Request. We Are Happy To Help Visually Impaired Users By Proving Data In Audio Format Or Through Verbal Communication Over Via Telephone Or The Internet. Please Don’t Hesitate To Ask For Assistance, We Are More Than Happy To Help.
Disclaimer: The Website Owner Does Not Accept Any Liability That May Arise From Using Or Downloading Information From The Website Or Through The Use Or Misuse Of Products Purchased From The Site.
Infraready Health, Safety & Liability Disclaimer
By purchasing and using equipment from Infraready, the user agrees to the following safety guidelines and terms of use. The safety of you and those around you must always be the primary priority.
- High-Reach & Telescopic Camera Poles
Our telescopic poles are professional-grade instruments and must be handled with extreme caution.
Two-Person Operation: We strongly recommend that telescopic poles extended beyond 3 meters be operated by two people: one to stabilize the base and one to monitor the camera/top-load.
Weather Restrictions: Do not use poles in high winds, thunderstorms, or lightning. Aluminum and carbon fiber poles can act as lightning conductors.
Overhead Hazards: Always check for overhead power lines and cables before extending. Contact with power lines can be fatal.
Public Safety: When using in public spaces, ensure a safety perimeter is established to prevent injury to others should the pole be dropped or lowered quickly.
- Electronic Devices & Battery Safety
For all devices powered by Lithium-Ion, 9V, or AA/AAA batteries (including the Tusi Cubik, Alice Box, and various EMF meters):
Battery Maintenance: Periodically inspect batteries for swelling or leakage. Remove batteries if the device is to be stored unused for more than 30 days.
Charging: Use only the provided charging cables. Never leave devices charging unattended or on flammable surfaces (like bedding or carpets).
Heat Exposure: Do not leave electronic equipment in hot vehicles or direct sunlight, as this poses a fire risk via battery combustion.
- Investigative Props (Dolls, Teddies & Trigger Objects)
Many of our trigger objects are modified with internal electronics and sensors.
Not Toys: These items are specialized investigative tools, not toys. They are not intended for children or pets.
Small Parts: Dolls and bears may contain small parts, glass eyes, or internal wiring that pose a choking or sharp-object hazard.
Storage: Always store these items in a secure, dry location out of reach of children and animals.
- Environmental & Site Safety
Paranormal research frequently involves derelict buildings, forests, and low-light environments.
Structural Integrity: Users assume all risk when entering abandoned or unmaintained structures. Infraready is not liable for injuries sustained due to trips, falls, or structural collapses.
Situational Awareness: Always investigate with a partner. Ensure you have adequate illumination and a means of communication.
- General Liability Limitation
Infraready provides tools to aid in the collection of environmental data and ITC research.
Assumption of Risk: The user assumes all risks associated with the use of our products, including but not limited to physical injury, property damage, or psychological distress.
No Medical/Legal Claims: Our devices (such as the ghost hunting word generator) are for research and entertainment purposes. Words generated should never be taken as medical, legal, or financial advice.
Indemnification: By using Infraready equipment, you agree to indemnify and hold harmless Infraready and its developers from any claims or legal actions resulting from misuse, accidents, or the interpretation of data gathered during your investigations.